Eastern Port Services Company (SERPO)
Efficiently and effectively guarantee port services and other operations, meeting customer expectations, applying management methods that enable speedy operations and guarantee the integrity and safety of cargo.
To be a high-performance company, with great competitiveness in the services provided and with recognition in the Caribbean area.
• Handling of loads and containers (on-tongue/un-tongue, stowage/unstowage, reception/delivery). • Transfer of cargo (including containers), • Transfer of people, services to crew members and/or passengers. • Targing, cargo classification, • Group and ungroup cargo in containers, • Storage or temporary deposit of cargo and containers, • Weighing of cargo and/or containers, • Collection and cleaning of ship holds, • Repair of packaging and /or repackaging of damaged cargoes, • Vessel berthing services at the entity's facilities, • Dock passes or transfer through or through the port facilities. • Removal of cargo and/or containers (both on land and on board a ship). • Cargo lashing and unlashing service (includes containers). • Opening and closing of cellar or hatch covers of ships and other naval means. • Rental of port equipment. • Cargo transportation by land or sea. • Service of tape and mooring of automotive equipment and wiring of railway booths.
The Company's Quality Management System is certified by the National Standardization Office (ONN), according to Resolution 108/2015.